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lost messages

Posted: Wed Jun 20, 2018 8:55 am
by Sleepyzzz
Hey. I'm on windows and i lose all bookmarks and inbox messages every time i log out ...i believe that's not supposed to happen. I have also missed few event rewards because was unable to collect them, game saying requirements are not met, when in fact they were.

Re: lost messages

Posted: Wed Jun 20, 2018 10:16 am
by InstantWarSupport
Hello Commander Sleepyzzz,

Thanks for reaching out.

I am really sorry that you have lost your bookmarks and messages.
Could you please use the in game support form and reach out to the Support Team.

This way they will have access to your account id so they can check what could be the reason for this.

Many thanks in advance for the understanding.