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Game crashes whenever I try to open a crate, donate tech to alliance

Posted: Tue Apr 09, 2019 8:14 pm
by Ackis
Hello - for the past few days the game has been crashing whenever I try to donate resources to my alliance, open a crate of resources, etc.

Here's a capture of what happens:

https://youtu.be/k4JpUaaDQbM

I've gone through and reset the game, uninstalled/reinstalled to no avail.

Re: Game crashes whenever I try to open a crate, donate tech to alliance

Posted: Wed Apr 10, 2019 12:19 pm
by War.Advisor
Dear Commander Ackis,

please contact our Customer Care team from within the game, by going to MENU> MORE > Contact Us. Note that they may need some details about your PC's operating system.

Thank you for your patience,
The Instant War team

Re: Game crashes whenever I try to open a crate, donate tech to alliance

Posted: Thu Apr 11, 2019 4:16 am
by Ackis
I've gone ahead and done that - request 104335 .

Re: Game crashes whenever I try to open a crate, donate tech to alliance

Posted: Thu Apr 11, 2019 9:11 am
by War.Advisor
Greetings Commander Ackis,

thank you for the provided details. Our technical team will try to reproduce the issue and will come back to you as soon as a fix is available.

Thank you for your patience,
The Instant War team