Lost account access

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FA8TAL
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Lost account access

Post by FA8TAL » Fri Apr 26, 2019 6:03 pm

Lost access to my account due to 2 accounts on one device. Anyone know how I can fix this?

War.Advisor
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Re: Lost account access

Post by War.Advisor » Tue Apr 30, 2019 7:26 am

Greetings Commander FA8TAL,

please contact our Customer Care team from inside the game (from your available account) by going to MENU > MORE > CONTACT US. They will assist you in getting back your lost account.

Have a great week,
The Instant War team
Best of luck on the Instant War battlefield ^^
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DarcLord
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Re: Lost account access

Post by DarcLord » Thu May 02, 2019 4:50 pm

This is why i said we should go to the user mame and password system

obscurity504
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Re: Lost account access

Post by obscurity504 » Tue May 07, 2019 6:21 pm

Can't understand the logic of not using a login/pw system. I have the same issue.

obscurity504
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Re: Lost account access

Post by obscurity504 » Wed May 08, 2019 12:45 am

Was your problem ever resolved. 8 hours latter and I still have no response from support.

War.Advisor
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Joined: Mon Apr 23, 2018 8:40 am
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Re: Lost account access

Post by War.Advisor » Wed May 08, 2019 7:52 am

Greetings Commander obscurity504,

please note that we have received your ticket and will reply to you shortly with additional instructions on how your account can be restored. We apologize for the delay.

Have a great week,
The Instant War team
Best of luck on the Instant War battlefield ^^
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Hawk
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Re: Lost account access

Post by Hawk » Sun Aug 09, 2020 6:01 am

was playing in server 35, had computer issues had to do a format and reinstall everything, now when i go to log into Instant War it logs me into server 29, i want to play server 35, how can i go into server 35, dont want to make another account in that server, please help

War.Advisor
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Joined: Mon Apr 23, 2018 8:40 am
Location: Instant War
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Re: Lost account access

Post by War.Advisor » Tue Sep 08, 2020 1:07 pm

Hey Hawk,

the easiest way to get back to your server 35 base, if it has been Linked using Xbox Live account is:

1. Log into the Xbox Live app using the credentials (that you used to Link the Progress)
2. Start Instant War and enjoy playing your Server 35 progress

* We highly recommend linking your progress with a respective platform-specific service to avoid losing access to it.

Best Regards,
The Instant War team
Best of luck on the Instant War battlefield ^^
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