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Lost account access

Posted: Fri Apr 26, 2019 6:03 pm
by FA8TAL
Lost access to my account due to 2 accounts on one device. Anyone know how I can fix this?

Re: Lost account access

Posted: Tue Apr 30, 2019 7:26 am
by War.Advisor
Greetings Commander FA8TAL,

please contact our Customer Care team from inside the game (from your available account) by going to MENU > MORE > CONTACT US. They will assist you in getting back your lost account.

Have a great week,
The Instant War team

Re: Lost account access

Posted: Thu May 02, 2019 4:50 pm
by DarcLord
This is why i said we should go to the user mame and password system

Re: Lost account access

Posted: Tue May 07, 2019 6:21 pm
by obscurity504
Can't understand the logic of not using a login/pw system. I have the same issue.

Re: Lost account access

Posted: Wed May 08, 2019 12:45 am
by obscurity504
Was your problem ever resolved. 8 hours latter and I still have no response from support.

Re: Lost account access

Posted: Wed May 08, 2019 7:52 am
by War.Advisor
Greetings Commander obscurity504,

please note that we have received your ticket and will reply to you shortly with additional instructions on how your account can be restored. We apologize for the delay.

Have a great week,
The Instant War team

Re: Lost account access

Posted: Sun Aug 09, 2020 6:01 am
by Hawk
was playing in server 35, had computer issues had to do a format and reinstall everything, now when i go to log into Instant War it logs me into server 29, i want to play server 35, how can i go into server 35, dont want to make another account in that server, please help

Re: Lost account access

Posted: Tue Sep 08, 2020 1:07 pm
by War.Advisor
Hey Hawk,

the easiest way to get back to your server 35 base, if it has been Linked using Xbox Live account is:

1. Log into the Xbox Live app using the credentials (that you used to Link the Progress)
2. Start Instant War and enjoy playing your Server 35 progress

* We highly recommend linking your progress with a respective platform-specific service to avoid losing access to it.

Best Regards,
The Instant War team