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Instant War stops responding constantly on Windows 10

Posted: Tue Jul 02, 2019 1:45 pm
by mathpfvr
The game stops responding unexpectedly and does not allow you to move or click anything for a few seconds on Windows 10
SO: Windows 10 (1809)

Re: Instant War stops responding constantly on Windows 10

Posted: Tue Jul 02, 2019 4:00 pm
by War.Advisor
Greetings Commander mathpfvr,

we would like to kindly ask you to contact our Customer Care team with some more details about your PC configuration in order to identify the cause of the issue quicker. You can do this directly from the game by going to MENU> MORE> CONTACT US. Alternatively you can contact us at InstantWarHelpdesk@playwing.com.

Best Regards,
The Instant War team

Re: Instant War stops responding constantly on Windows 10

Posted: Wed Jul 31, 2019 11:12 pm
by Deadly_NZ
If you update to Windows 1903 you fill find the problem goes away

Re: Instant War stops responding constantly on Windows 10

Posted: Mon Aug 26, 2019 11:58 am
by Keemosabee
That is not true, I'm running verion 1903 and sometimes the game lags so bad I have to reboot my PC.

Re: Instant War stops responding constantly on Windows 10

Posted: Tue Aug 27, 2019 11:32 am
by Keemosabee
The problem does not go away with version 1903

Re: Instant War stops responding constantly on Windows 10

Posted: Tue Sep 03, 2019 10:02 am
by War.Advisor
Keemosabee wrote:
Tue Aug 27, 2019 11:32 am
The problem does not go away with version 1903
Hello Commander Keebosabee,

please be sure to open a ticket by contacting our customer care agents at InstantWarHelpdesk@playwing.com so that they can help resolve the issue.

Best Regards,
The Instant War team