Lost account access
Moderator: InstantWarSupport
Lost account access
Lost access to my account due to 2 accounts on one device. Anyone know how I can fix this?
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- General of the Army
- Posts: 253
- Joined: Mon Apr 23, 2018 8:40 am
- Location: Instant War
- Contact:
Re: Lost account access
Greetings Commander FA8TAL,
please contact our Customer Care team from inside the game (from your available account) by going to MENU > MORE > CONTACT US. They will assist you in getting back your lost account.
Have a great week,
The Instant War team
please contact our Customer Care team from inside the game (from your available account) by going to MENU > MORE > CONTACT US. They will assist you in getting back your lost account.
Have a great week,
The Instant War team
Best of luck on the Instant War battlefield ^^


Re: Lost account access
This is why i said we should go to the user mame and password system
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- Private
- Posts: 2
- Joined: Tue May 07, 2019 6:02 pm
Re: Lost account access
Can't understand the logic of not using a login/pw system. I have the same issue.
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- Private
- Posts: 2
- Joined: Tue May 07, 2019 6:02 pm
Re: Lost account access
Was your problem ever resolved. 8 hours latter and I still have no response from support.
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- General of the Army
- Posts: 253
- Joined: Mon Apr 23, 2018 8:40 am
- Location: Instant War
- Contact:
Re: Lost account access
Greetings Commander obscurity504,
please note that we have received your ticket and will reply to you shortly with additional instructions on how your account can be restored. We apologize for the delay.
Have a great week,
The Instant War team
please note that we have received your ticket and will reply to you shortly with additional instructions on how your account can be restored. We apologize for the delay.
Have a great week,
The Instant War team
Best of luck on the Instant War battlefield ^^


Re: Lost account access
was playing in server 35, had computer issues had to do a format and reinstall everything, now when i go to log into Instant War it logs me into server 29, i want to play server 35, how can i go into server 35, dont want to make another account in that server, please help
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- General of the Army
- Posts: 253
- Joined: Mon Apr 23, 2018 8:40 am
- Location: Instant War
- Contact:
Re: Lost account access
Hey Hawk,
the easiest way to get back to your server 35 base, if it has been Linked using Xbox Live account is:
1. Log into the Xbox Live app using the credentials (that you used to Link the Progress)
2. Start Instant War and enjoy playing your Server 35 progress
* We highly recommend linking your progress with a respective platform-specific service to avoid losing access to it.
Best Regards,
The Instant War team
the easiest way to get back to your server 35 base, if it has been Linked using Xbox Live account is:
1. Log into the Xbox Live app using the credentials (that you used to Link the Progress)
2. Start Instant War and enjoy playing your Server 35 progress
* We highly recommend linking your progress with a respective platform-specific service to avoid losing access to it.
Best Regards,
The Instant War team
Best of luck on the Instant War battlefield ^^

