lost messages

Moderator: InstantWarSupport

Posts: 1
Joined: Wed Jun 20, 2018 8:36 am

lost messages

Post by Sleepyzzz » Wed Jun 20, 2018 8:55 am

Hey. I'm on windows and i lose all bookmarks and inbox messages every time i log out ...i believe that's not supposed to happen. I have also missed few event rewards because was unable to collect them, game saying requirements are not met, when in fact they were.

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General of the Army
General of the Army
Posts: 114
Joined: Mon Mar 26, 2018 9:37 am

Re: lost messages

Post by InstantWarSupport » Wed Jun 20, 2018 10:16 am

Hello Commander Sleepyzzz,

Thanks for reaching out.

I am really sorry that you have lost your bookmarks and messages.
Could you please use the in game support form and reach out to the Support Team.

This way they will have access to your account id so they can check what could be the reason for this.

Many thanks in advance for the understanding.
Have a great day,