Game crashes whenever I try to open a crate, donate tech to alliance

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Ackis
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Game crashes whenever I try to open a crate, donate tech to alliance

Post by Ackis » Tue Apr 09, 2019 8:14 pm

Hello - for the past few days the game has been crashing whenever I try to donate resources to my alliance, open a crate of resources, etc.

Here's a capture of what happens:

https://youtu.be/k4JpUaaDQbM

I've gone through and reset the game, uninstalled/reinstalled to no avail.

War.Advisor
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Re: Game crashes whenever I try to open a crate, donate tech to alliance

Post by War.Advisor » Wed Apr 10, 2019 12:19 pm

Dear Commander Ackis,

please contact our Customer Care team from within the game, by going to MENU> MORE > Contact Us. Note that they may need some details about your PC's operating system.

Thank you for your patience,
The Instant War team
Best of luck on the Instant War battlefield ^^
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Ackis
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Joined: Tue Apr 09, 2019 8:11 pm

Re: Game crashes whenever I try to open a crate, donate tech to alliance

Post by Ackis » Thu Apr 11, 2019 4:16 am

I've gone ahead and done that - request 104335 .

War.Advisor
General of the Army
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Posts: 223
Joined: Mon Apr 23, 2018 8:40 am
Location: Instant War
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Re: Game crashes whenever I try to open a crate, donate tech to alliance

Post by War.Advisor » Thu Apr 11, 2019 9:11 am

Greetings Commander Ackis,

thank you for the provided details. Our technical team will try to reproduce the issue and will come back to you as soon as a fix is available.

Thank you for your patience,
The Instant War team
Best of luck on the Instant War battlefield ^^
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